Privacy Policy
How we handle and protect your information.
Last updated: August 4, 2026
Introduction
This policy explains what information we collect, why we collect it, and how we protect it when you use the site and services of nova-iptv.
Information we collect
Information you provide: name, email address and phone number when you place an order; the content of your messages when you contact support.
Information collected automatically: IP address, browser and device type, pages viewed, date and time of connection.
How we use information
- Process your order and activate your subscription.
- Send you your credentials and service information.
- Provide technical support and remote setup.
- Keep the service secure and prevent fraudulent use.
- Improve the site and the user experience.
Sharing of information
We do not sell or rent your personal data. It may be shared only with our strictly necessary service providers (payment, messaging, hosting), or when required by a competent authority.
Cookies
The site uses cookies necessary for it to function (session, cart, checkout) and, subject to your consent, analytics cookies. You can configure your browser to refuse them.
Security
Communications are encrypted via SSL/TLS. Access to data is restricted to authorized personnel. No payment-card data is stored on our servers.
Retention
Your data is kept for as long as necessary for the purposes described, then deleted or anonymized, subject to legal retention obligations.
Your rights
Depending on where you live, you may have the right to access, correct, delete, port or restrict your data, to object to its processing, and to withdraw consent at any time. If you are in the EU or UK these rights arise under the GDPR/UK GDPR; if you are a California resident, the CCPA/CPRA gives you similar rights, including the right not to be discriminated against for exercising them. To exercise any of these rights, email dev-email@wpengine.local and we will respond within the time required by applicable law.
Minors
The service is not intended for anyone under 18. We do not knowingly collect data about minors.
Changes
This policy may change. The last-updated date is shown at the top of this page.